Service and Support
Provided by CRB Cunninghams
Provided by CRB Cunninghams
Our dedicated phone support department is on hand from 7:30am – 4pm every weekday, whilst our engineers always promise a quick response time.
When you choose CRB Cunninghams Education Solutions, you choose a software for life policy.
If you are on our maintenance policy and have bought a software licence, you will never be required to repurchase a licence in order to receive a new version of the module.
The CRB Cunninghams team has been supplying the education market with solutions since 1975, promising our customers the best quality systems on the market.
Moving from cash based systems to fully integrated cashless solutions, with links to MIS, online payment and a variety of 3rd party applications has put CRB Cunninghams in a position to be the only provider of Cashless ID Management with national service and support in the UK.
“I have had a working relationship with CRB Cunningham’s for over 10 years now and can honestly say it has gone from strength to strength. What really sets CRB Cunningham’s apart is the manner in which they assist us with problems. Their remote pilot option allows their trouble shooters to log on to our systems manually and assist in solving any issues or detecting any problems, saving us so much time in what is a fast paced business. Overall I am thoroughly satisfied with the product CRB Cunningham’s provide and look forward to this on-going relationship flourishing in the future.”
“Our CRB Cunninghams cashless system has been very reliable including revaluation units, tills and software. Any issues have always been quickly addressed with excellent support being provided by CRB Cunninghams. Integration with our MIS is good and allows us to maintain current details of students and any free school meal eligibility. I believe CRB Cunninghams to be a market leader in this area and with good reason.”
“iDStore is much more user friendly than our previous Identity Management platform. There are fewer unnecessary areas to skip through when adding a person. I would not hesitate in recommending this system.”
“Hats off to CRB Cunninghams who were brilliant partners throughout the project ensuring the Council project team completed on time.”
“The preparation was excellent and no requirement was too much of a problem and the day provided exactly what we wanted.”
“From start to finish CRB Cunninghams displayed their knowledge and understanding of the schools environment. They were flexible and professional from the start of the decision making progress. Importantly they were timely in installation, helpful with solutions and remained to be part of the first operations day. They continue to support and be helpful.”
“Provision of accurate management information on a service wide and school by school basis identifying areas for improvement and best performers.”