BETT Show 2018 – Come and meet us!

BETT is the event for transforming education.

 The home of new ideas, practices, technologies and we have plenty to show you;

ImpactFusion – Our new and improved cashless catering system

IDstore – The identity management platform that sits at the heart of our solutions

IPayimpact – Our very own online payment solution

AND MUCH MORE!

Chat with our team – Demo our products – See how CRB Cunninghams can help you.

Stand E360, BETT Show 2018, 24-27 January, Excel, London, E16 1XL

LACA Main Event 2017

Between the dates of the 5th and 7th July, we exhibited our range of education solutions at the LACA Main Event, held at the Hilton Birmingham Metropole.

Alongside our well-known products, sat our brand new Impact Fusion release. Our latest development to cashless catering was received well by all who experienced its functionality at the show.

We also ran our iDToken scheme alongside the lunch service, where hundreds of delegates experienced the efficiency of our brand new iDReader release.

We had lots of visitors to our stand and it was great to meet some prospective clients, and catch up with some familiar faces too!

A big thank you to those who took the time to visit our stand during the event and made the event an enjoyable one!

In Loving Memory

It is with great sadness that we share the news that Mr Cunningham, who founded ‘Cunningham Cash Registers Ltd’ in 1975, has passed away at the grand old age of 98 years old.

CRB Cunninghams would like to pass on our condolences to all friends and family of Mr Cunningham.

NEW! Impact Fusion Release

The latest cashless catering solution from CRB Cunninghams is here! Impact Fusion offers enhanced functionality via a user-friendly and elegant interface. Not only does Fusion remove the need for cash to be carried in schools but also has a host of quick and efficient meal services.

The name Impact Fusion was chosen as it ‘fuses’ together the functionality of Impact, with our online payments solution, iPayimpact, as a free of charge inclusive module. iPayimpact can replace any existing online payments system that you may have, while providing you with the benefits of cheaper transaction charges.

Impact Fusion features include:

  • Configurable reports available on every aspect of the cashless system
  • Database updates in real-time, directly from the school’s MIS
  • Easy to use, attractive interface and layout
  • Management of menus and reporting, both centrally and locally
  • Complete Free School Meals anonymity
  • Multiple identity recognition methods
  • Alerts at the POS for students with allergies or dietary requirements
  • Spend limits, overdrafts and overspend functions available on an individual and group level
  • Impact Fusion supports all CRB Cunninghams and multiple 3rd party solutions

And much more!

For more information on this exciting new product release, please express your interest by clicking here for a brochure and further information on Impact Fusion.

Impact Fusion Goes Live!

This month, CRB Cunninghams’ brand new Cashless Catering solution, Impact Fusion, has gone live in 2 beta test sites. Beeslack Primary School and Kings Norton Boy’s School have both taken on the new system in order to experience all that it has to offer and provide us with some initial feedback on its functionality.

The migration and implementation processes of both schools’ systems, who originally had traditional Impact Cashless Catering, was quick, simple and easy. Student data was seamlessly carried across from the old system to Impact Fusion, ready for the ‘go live’ date. Impact Fusion was introduced to both schools with no issues and almost no disruption made to the school’s meal services whatsoever.

Operators of the new Cashless Catering system appreciated the quicker and smoother running operations and more aesthetically pleasing and easy to use screen layouts.

If you would like to hear more about the Impact Fusion release please click here

CRB Cunninghams User Group

The CRB Cunninghams User Group took place on the 23rd May at the Forthbank Performance Centre in Stirling. The event was well-attended and considered an overall success by all.

The morning User Group session focused on Cashless Catering, covering CRB Cunninghams’ support of the Scottish Obesity Campaign and Attainment Challenge. There was news on our latest Impact Fusion release and its implementation into beta test sites, alongside information about our new iDReader release and the UK monetary updates.

The afternoon session was centred around Online Payments. This included the latest developments to iPayimpact, how Angus Council created their business case, and how West Lothian Council are using iPayimpact in their schools.

The day received a huge amount of positive feedback from attendees. Some notable feedback included that from Jayne Jones, Commercial Manager of Argyll & Bute who said, “Well done on hosting such a great day yesterday – it was very informative, and generated some really good discussions”.

Another attendee of the User Group, Susan Mein, Administration Assistant at Highland School stated “Very enjoyable & informative day. Great venue and food. CRB Cunninghams support staff are always helpful & polite and problems are always dealt with promptly and efficiently”.

 

Ransom package: WannaCry

On May 12 2017 a ransomware package known as “WannaCry” appeared in the news. This program targets Windows systems using various vulnerabilities and exploits them to propagate itself across networks. A number of networks were affected, including the NHS in the UK. In some cases the program proceeds to encrypt data and then demands a payment to provide an unlocking key. It also threatens to permanently delete the encrypted data if the payment is not made within a limited amount of time. Without the unlocking key it is impossible to decrypt the data.

Microsoft has issued a security advisory and update for all supported operating systems (Windows Vista SP2 onwards) which is delivered via Windows Update or from links provided on the information page located at:
https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

Microsoft also released a patch for Windows XP and Windows Server 2003. This can be downloaded from the following address:
https://blogs.technet.microsoft.com/msrc/2017/05/12/customer-guidance-for-wannacrypt-attacks/

The providers of anti-virus and malware packages have also provided updates to protect systems against this package.

CRB Cunninghams recommends that all Impact client PCs – Point of Sale (PoS), revaluation unit controllers, preorder kiosks and back office PCs use only a supported version of Windows and that those installations are regularly updated. Details on which versions of Windows are currently supported as well as end of life details are available here:
https://support.microsoft.com/en-gb/help/13853/windows-lifecycle-fact-sheet

CRB Cunninghams also recommends that (where possible) Impact client PCs are provided with an anti virus and malware package which is also regularly updated. Please make sure when configuring your anti-virus system that scheduled updates and scans are performed outside the core service periods.

As many of our systems and client devices are installed within client networks (without internet or network access in some cases), we do not provide automatic updates or anti-virus and malware protection for client devices running our software – as we are unable to guarantee that these devices can be patched and updated reliably. We are prepared to assist in protecting those devices with our clients’ IT departments by providing them with any information required via the CRB Cunninghams helpdesk support service.

To enhance the security of your system, as a minimum you should check the following:

  • All client installations (PoS, Revaluation units, pre-order kiosks etc.) should be running Windows 7 as a minimum operating system.
  • Where Windows XP is used, they should be immediately patched with the update link above, and upgraded to Windows 7 or later as soon as possible.
  • All host PCs (Kitchen PCs, back office PCs etc.) should be Windows 7 or later and should include Patches and Security updates. These machines are sometimes used for other purposes (e.g. Office) and therefore should include an anti virus & malware package which is updated regularly.
  • Host PCs should disable SMB V1 – instructions for IT professionals are included in the links above. Please note that disabling SMB V1 may prevent some XP based clients from connecting even if they have been patched.

For further information or assistance, please contact our helpdesk on the numbers below or email  support@crbcunninghams.co.uk.

Scotland, NE England & Cumbria, & N.Ireland
Our Support number is:
0131 440 6106

 

England & Wales
Our Support number is:
0333 014 3064

The New iDReader is Here!

The iDReader is ready for release in schools after passing its CE test this month!

The iDReader is a cost effective, single application identity reading device which is perfect for quick and easy access to accounts for:

  • Electronic Registration
  • Print & Copy Management
  • Token Schemes
  • Password Management

Unlike the iDReader Pro, the iDReader can only run one of these applications per device, which is ideal for schools who are planning to utilise just one software module. The iDReader has a variety of mounting options, meaning that it can be placed anywhere within a school environment while hosting facility for multiple user recognition methods as preferred by the individual.

To find out more about the new iDReader release, please call us on 0333 014 3065

West Lothian Dinner Ladies Trained By Top Chef

Three trainee dinner ladies from schools in West Lothian were given the opportunity to experience top-class culinary training in the famous kitchens of The Balmoral Hotel. Yvonne Clark, Debbie Van Hussen and Pamela Neill each met and spent the day with The Balmoral’s Executive Chef, Jeff Bland, who gave them an insight into a different aspect of the catering industry, and tips on preparing the hotel’s five-star dishes.

A catering partnership was formed between Derek O’Neill, West Lothian’s Catering Manager; Gary Quinn, the Restaurant Director at Number One (the hotel’s Michelin-starred restaurant); and The Balmoral’s Executive Chef, Jeff Bland. Speaking about the opportunity, Mr O’Neill stated “this was a fantastic opportunity for our catering staff who have never experienced an environment such as The Balmoral… there is an obvious difference between the school kitchens and those at The Balmoral but we felt that our catering staff would learn a great deal from this experience”.

Speaking about her experience, Yvonne, the Assistant Cook at Riverside Primary School in Livingston said “I really enjoyed my day of training. It was great to see how things were done in The Balmoral kitchens and I learned new techniques and helped out with preparing some of the food… this is an experience I’ll never forget”.

Mr O’Neill added, “We think this is a first for both the council and The Balmoral, and our team were very excited to have this opportunity to learn from and experience working in one of the best hotels in the country. We are grateful to Chef Bland and his team for their support”. He continued, “Our school catering staff deliver over 13,500 school meals each day and we are very proud of our work but this opportunity was a unique learning experience for us… most chefs would love to have this opportunity, so to have our school catering staff join the chefs at The Balmoral for the day is an exciting partnership”.

Chef Bland was very supportive of the idea and said “At The Balmoral, we’re passionate about championing Scottish food and drink, and serving it in new and innovative ways, so we were delighted with the chance to open our kitchen and share our knowledge with Yvonne, Debbie and Pamela… we’re also passionate about fostering local talent so our chefs were keen to spend time sharing best practice and techniques with them on a one-to-one basis in the hope that they can take some new ideas back to their own kitchens”.

In a final comment, Mr O’Neill said “we will be looking to build the partnership where all interested parties will have the chance to attend in future and we are also in discussion with Chef Bland over the possibility of some of his team travelling in the opposite direction to work in one of our school kitchens. This would enable his staff to understand the parameters we are required to work within to provide a healthy and balanced diet to our school children”.

Overall, the experience was an enjoyable success all around for everyone involved, and bosses at The Balmoral have now also extended an invitation to dinner ladies in Edinburgh schools.

West Lothian Council and CRB Cunninghams have been in partnership for many years and have recently implemented iPayimpact, CRB Cunninghams own online payments solution in 67 West Lothian primary schools.

 

To read the original article from West Lothian Council, click here

Need a call-out?

This month, we are delighted to announce that we have extended our team of regional Field Service engineers. We now have a total of 35 engineers on the road each day, located all across the UK, ready to respond to schools who request or require an on-site visit from a CRB Cunninghams engineer.

This investment in expanding our Field Service team means that we can now respond even faster to your support calls. Our engineers are located in cities and towns all across the UK, which means that now more than ever, we have the means to reach your school with the efficiency and urgency that you require.