Internet payments

The internet payments section of Fusion allows users to connect a payment provider to the Fusion system, providing integration between online systems and the Fusion cashless system. This allows parents to add funds and make payments, and in some instances choose school meals, online.

Navigating internet payments

A brief insight into the main features and information found within the internet payments section of Fusion is given below.

Payments

The Payments tab is used to view internet payments made by users.

To view payments:

1. Navigate to the Payments tab.
2. Select a Start date and an End date from the drop-down menus for the period you wish to view payments for.
3. Enter any other relevant filters.
   
4. A filtered list of payments will be displayed below.
   

Users

The Users tab is used to view and manage users internet payment account status and to ensure their balance is matched between Fusion and their internet payment provider.

To view users:

1. Navigate to the Users tab. All users with an internet payments account will be displayed by default.
2. If required, select any relevant filters from the drop-down menus any/or enter a name in the text box.
   
3. A list of relevant users will be displayed below.
   

Further information on the management of users’ internet payments can be found here.

Transactions

The Transactions tab is used to view any internet transactions that have occurred against a users account.

To view transactions:

1. Navigate to the Transactions tab.
2. Select a Start date and an End date from the drop-down menus for the period you wish to view transactions for.
3. Enter any other relevant filters.
   
4. A list of transactions will be displayed.
   

Logs

The Logs tab provides details of what has occurred when the Run function has been used. More information on the Run function can be found below.

To view logs:

1. Navigate to the Logs tab.
2. Select a Start date and an End date from the drop-down menus for the period you wish to view logs for.
3. Enter any other relevant filters.
   
4. All relevant logs will be displayed below.
   

Communications

The Communications tab provides details about the operations carried out by Fusion when dealing with internet payments.

To view communications:

1. Navigate to the Communications tab.
2. Select a Start date and an End date from the drop-down menus for the period you wish to view communications for.
   
3. All communications for the selected period will be displayed below.
   

*Further details on a communication can be viewed by selecting a communication and clicking the Inspect button.

Internet payments functions

There are a number of functions available in the internet payments section; Run, Unmatched users, Linking accounts, and Balance Sync. The first two functions are explained below, and information on the latter two can be found here.

Run

The Run function is key to how internet payments work within Fusion. Performing a Run will sync up Fusion and the internet payment provider, with users and payments being retrieved from the internet payment provider and transactions being sent to the provider from Fusion.

To run an internet payments sync:

1. Press the Run button in the top right hand side of the screen.
   
2. A screen will appear showing the details and progress of the internet payments sync. Once “finished processing internet payments” is shown the run is complete and you can press Close.
   

Unmatched users

The Unmatched users function generates a report detailing users within Fusion that are not matched with an internet payments account.

To generate an unmatched users report:

1. Press the Unmatched users button in the top right hand side of the screen.
   
2. Select the internet provider and user types you wish to generate a report for.
3. Press OK
   
4. A report will be generated for your selected criteria. This report can be printed, exported, or emailed from this screen.
   

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