Logging in

After the software has loaded, you will be presented with the Login screen as below. Before you can use the software, you must first log into the system.

*The login method(s) that are available for you to use will depend on your system set-up. In total, there are four options. The options available to you are displayed using the grey tiles at the bottom of the login screen. The option that is currently selected will be highlighted in green. By default, this is the Username & Password method on the Impact Office software.

Username & Password

The first option available is to enter your Fusion username and password. You will be given your username and initial password by your system administrator (or engineer during implementation). Press the green Login button to confirm.

Biometrics (Fingerprint)

If your system is connected to iDStore, you can use your fingerprint to log in. Press the Biometric tile from the list and place your finger onto the scanner. If a match is found and your account has access you will be logged in.

Card

You can also use your card to log into the Fusion Back Office software. Select the card icon from the list and place your card onto the connected card reader. If your account has access you will be logged in.

PIN

The last method is to use a PIN. Enter your PIN using either the keyboard or mouse and press the green Login button to confirm.

Login with SSO

If Single Sign-On is enabled, the blue ‘Login via SSO’ button will be present. You can use this method to log into Fusion.

*If you do not have login details, speak to your system administrator. After logging in for the first time, you will be asked to set a new password. Enter a new password and confirm it. This will be your password going forward.