Opening a user account (Facial Recognition)

User accounts can now be opened at the PoS using facial recognition. This allows for a safe, secure way to open a user’s account.

*When facial recognition is enabled at the PoS, the feed from the PoS’s camera will now be visible on the ‘Waiting for a customer’ screen.

How to open a user account at the PoS using facial recognition

1. Have the user look directly into the camera.
2. Click the face of the user whose account you wish to open on the screen (it is best to aim for the nose).
3. You will then be presented with one of three options:

How to add a face template at the PoS

You may wish to add a face template for a user at the PoS if they are yet to have one set. This is done as follows:

1. Open the relevant user account using one of the methods found here.
2. Press the Functions button on the bar in the bottom right hand side of the screen.
3. Press Add face template.
4. A camera feed will be shown on the screen. Have the user look directly into the camera.
5. Click the face of the user whose account you wish to add a face template for (it is best to aim for the nose).
6. Press save.