Once logged in, you will be presented with the ‘Waiting for a customer’ prompt. This prompt will display the methods that a user can use to open their account. For example, if a customer can use a card, the card icon will be displayed.

If there is an error with an authentication method, the icon will turn red.

For information on what to do in this scenario, refer to the section PoS Authentication errors.

Last modified: 29 October 2024

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