Opening a user account

Impact Fusion allows user accounts to be opened using biometrics, cards, PIN and by manually searching for the user. We can even start a transaction without having a user present.

Using Biometrics(Fingerprints) or Cards

If your system is set to use fingerprints or cards, have the user place their finger or card onto the relevant reader. As the user’s details are being authorised, the icon will turn orange and then green or red depending on whether the account can be opened or not.

Using a PIN

The user can use an attached keypad to enter their PIN or the operator can press the PIN icon and enter the PIN using the touchscreen.

Finding a user manually

If a user does not have a valid card, PIN or fingerprint, we can manually open their account using the Find User button.

To find a user manually;

1. Press the Find user button from the menu.

*If this is not the first time the Find user feature has been used today, the grid will show the last set of users. You can press the Back button from the top-left corner to return to the list of years.

2. Select the user’s year from the panel on the left. The panel will change to display a list of letters with a few options at the top.
   

3. Select the user’s first Surname or Forename initial. The grid to the right will update only selecting the filtered users.

*Switch between Surname and Forename using the buttons at the top and press the letter corresponding to the first initial. The letters on the grid will change as required.

4. Then select the user from the list. The Find user screen will close and the user’s account details will be opened on the till.
   

Start a transaction without a user present

Impact Fusion also allows us to begin a transaction before we even open a user’s account. This may be useful when a user is yet to get to the till point but the operator wants to begin ringing the items through.

To do this, you can press the Start transaction button from the menu. This will open the till screen without a user present.

!You will need to open a user’s account before you are able to Finish the transaction. The user can place their finger or card onto the reader or you can manually find an account by pressing the Find user button from the toolbar at the bottom of the screen.

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