Changing/refunding a meal preorder

Often a parent may have pre-ordered their child’s meals for an entire week, but the child’s situation may change and their meal selection needs to be adjusted accordingly. For example, if a parent orders their child’s meals for the next week on a Sunday night, but the child is absent for a day, we must change their selection for that day to ‘Absence’.

To do this;

1. Select *Meal Preorders’ from the navigation menu.
2. Select the week that you want to adjust.
3. Select a Year / Class or Class from using the drop down menus and press the Preorder button.
4. Locate the user from the list and adjust the meal as required.
   

*Selecting ‘Eating at Home’, ‘Absence’ or ‘Packed Lunch’ will credit the value of one meal back onto the pupil’s account.

5. Once all changes have been made, press the Save button.