Enhancing customer satisfaction in just a few clicks
We’re thrilled to introduce the CRB Cunninghams Support Portal - the one-stop destination for all things CRBC! This innovative new platform enhances the customer support experience, offering powerful features to ensure schools get the help they need quickly and efficiently. From round-the-clock access to a wealth of helpful articles and videos to transparent case-tracking for seamless communication, the new portal provides unparalleled support and convenience.
This exciting launch stems from our commitment to enhancing the customer experience and addressing the evolving needs of school users. Recognising the growing demand for more accessible, efficient, and transparent support solutions and feedback from our valued customers highlighted the need for a centralised platform where help could be found instantly and support tickets could be managed effortlessly.
In response, we developed this state-of-the-art portal to provide a robust, user-friendly environment that empowers customers with the tools and resources they need whenever they need them. The Customer Support Portal represents a significant step forward in our mission to deliver exceptional service and support for all CRB Cunninghams solutions.
Customers can sign up and explore today!
By signing up for the portal, you'll gain instant access to a host of powerful features designed to make your support experience seamless and efficient. Here's a closer look at what awaits you:
24/7 Access to help articles and videos
The new portal lets you access a comprehensive library of help articles and instructional videos anytime. Gone are the days of waiting for business hours to get help. Whether you need a quick fix for an issue or want to explore best practices for using your CRB Cunninghams solutions, handy resources are just a click away.
Case tracker for transparent communication
We understand the importance of clear and transparent communication. With the Case Tracker feature, customers can easily create, track, and respond to support tickets all in one place. This centralised tool keeps you informed about the progress of your cases, providing peace of mind and efficient problem resolution.
Why you'll love the new CRBC Support Portal:
- User-Friendly: The portal is designed with customers in mind. The intuitive search feature makes it easy to find the information you need quickly and efficiently.
- Comprehensive Resources: From detailed articles to step-by-step videos, our extensive library is tailored to help you get the most out of your CRB Cunninghams solutions.
- Effortless Case Management: With the Case Tracker, managing your support tickets has never been easier. Enjoy the convenience of real-time updates and direct communication with our support team.
- Round-the-Clock Support: Access support materials anytime you need them, ensuring you're always provided with answers when it matters most.
"We are thrilled to announce the launch of our brand-new Customer Support Portal! At CRB Cunninghams, we're committed to providing you with the best possible support experience, and this new platform does just that. Whether you're a long-time customer or new to our solutions, our Customer Support Portal will revolutionise how you get help and manage your support needs."
- Cindy Thöle, Customer Success Director at CRB Cunninghams
Ready to get started?
Signing up is simple. Customers simply need to click the link below to register and start exploring all the fantastic features of the CRBC Support Portal. We're confident that this platform will enhance your support experience and help you make the most of your CRB Cunninghams solutions.
We look forward to supporting you with this innovative new tool. Once you’ve signed up, feel free to reach out to our support team directly through the portal for any additional questions or assistance. We're here to help!
